Your information.
Handled responsibly.
Last Updated: September 29, 2026
Diamond Poker Tables respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains how Diamond Poker Tables (“Diamond Poker Tables,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you visit our website, configure or purchase a poker table, submit an order or inquiry, request a rental, request professional dealer services, arrange delivery or pickup, contact us, or otherwise interact with Diamond Poker Tables.
This Privacy Policy applies to information collected through our website and in connection with our products and services.
Clear by design.
- 01
- Transparency
- 02
- Purpose
- 03
- Protection
Information We Collect
The information we collect depends on how you interact with Diamond Poker Tables.
Contact Information
When you contact us, submit a form, place an order, or request a service, we may collect information such as:
- Name
- Email address
- Phone number
- Billing address
- Shipping or delivery address
- ZIP code
- Other contact information you voluntarily provide
Order & Product Information
When you configure, inquire about, or purchase a poker table, we may collect information related to your order, including:
- Table model
- Table dimensions and configuration
- Felt selection
- Rail selection
- Cup holder configuration
- Dealer setup
- Leg style
- Selected options and upgrades
- Quantity
- Order notes or special instructions
- Delivery or pickup preferences
- Order history
- Communications relating to your order
Information about your table configuration may be associated with your contact or order information when necessary to prepare, process, manufacture, deliver, or support your order.
Rental & Event Information
If you request poker table rentals or professional dealer services, we may collect information such as:
- Event date
- Event start time
- Event location
- Event type
- Estimated number of guests or players
- Number of tables requested
- Dealer requirements
- Setup or access information
- Contact information for the person coordinating the event
- Other information you provide about the event
We use this information to evaluate availability, prepare rental arrangements, coordinate staffing and logistics, and provide requested services.
Payment & Transaction Information
When a payment is made in connection with a purchase or service, payment information may be processed through the payment method or payment service made available at checkout.
Diamond Poker Tables may receive and retain transaction-related information such as:
- Transaction status
- Payment amount
- Transaction or confirmation identifier
- Payment method type
- Billing information
- Refund or payment adjustment information
Where payment card information is processed by a third-party payment processor, complete card information is generally handled by that payment provider rather than stored directly by Diamond Poker Tables.
Communications
We may retain communications you send to Diamond Poker Tables, including inquiries, order-related messages, rental requests, customer service communications, and information necessary to resolve questions, claims, or disputes.
If you voluntarily provide photos, measurements, documents, or other files in connection with a table, delivery, rental, damage claim, or customer service request, we may use and retain those materials as reasonably necessary to handle your request.
Information Collected Automatically
When you use our website, certain technical information may be collected automatically by our website, server, hosting environment, security systems, or technologies necessary to operate the website.
This information may include:
- IP address
- Browser type
- Device type
- Operating system
- Date and time of access
- Pages viewed
- Referring page or website
- Website interactions
- Session information
- Approximate location derived from an IP address
- Cookies or similar technical identifiers
- Information used to detect errors, abuse, fraud, or security threats
We may use this information to operate, secure, maintain, troubleshoot, and improve the website.
How We Use Personal Information
Diamond Poker Tables may use personal information to:
- Respond to inquiries
- Provide product information
- Prepare quotes or estimates
- Save or process table configurations
- Process custom poker table orders
- Confirm order specifications
- Manufacture and fulfill orders
- Process transactions
- Coordinate shipping and nationwide delivery
- Coordinate local delivery or pickup
- Process rental requests
- Check rental availability
- Coordinate poker table rentals
- Coordinate professional dealer services
- Plan event setup and logistics
- Communicate about orders, rentals, deliveries, pickups, or events
- Provide customer support
- Handle order changes and cancellations
- Investigate damaged, defective, or incorrect orders
- Process approved refunds or other resolutions
- Maintain transaction, accounting, tax, and business records
- Improve our website, products, services, and customer experience
- Maintain website and system security
- Detect or prevent fraud, abuse, or unauthorized activity
- Establish, exercise, or defend legal claims
- Comply with applicable laws, regulations, court orders, or other legal obligations
We may also use information for another purpose disclosed when the information is collected or with your consent where required.
Poker Table Configurator & Shopping Features
Our website may allow you to select and configure features of a poker table before purchasing or contacting Diamond Poker Tables.
Information generated through the configurator may include selected table models, dimensions, colors, components, accessories, configurations, upgrades, and other product preferences.
We may use this information to:
- Display your selected configuration
- Calculate or display applicable pricing
- Maintain items or configurations in a shopping cart
- Prepare an order
- Confirm specifications before production
- Provide customer support
- Fulfill and document your purchase
A configuration is not necessarily considered an accepted or confirmed order until the applicable checkout, payment, approval, or order-confirmation process has been completed.
Cookies & Similar Technologies
Diamond Poker Tables may use cookies and similar technologies that are necessary to operate and secure the website and support functions such as shopping carts, sessions, preferences, and website functionality.
We may also use technologies that help us understand website performance and how visitors interact with our website.
Depending on the technologies in use and applicable law, visitors may have the ability to control certain cookies through browser settings or a cookie preference mechanism provided on the website.
Blocking certain cookies may prevent some website features from functioning correctly.
How We Disclose Personal Information
We may disclose personal information when reasonably necessary to operate Diamond Poker Tables, fulfill an order, provide requested services, or comply with legal obligations.
Vendors & Service Providers
Information may be disclosed to companies or individuals that perform services on our behalf, such as:
- Website hosting and infrastructure providers
- Payment processing providers
- IT and security providers
- Email or communications providers
- Accounting and professional service providers
- Shipping and freight providers
- Delivery providers
- Other vendors necessary to operate our business or fulfill an order
We disclose information as reasonably necessary for those providers to perform their services.
Shipping, Freight & Delivery
Diamond Poker Tables is based in Illinois and may arrange delivery of eligible poker table orders throughout the United States.
To arrange shipping or delivery, we may provide carriers, freight companies, delivery providers, or logistics partners with information necessary to complete the delivery, such as:
- Customer name
- Delivery address
- Phone number
- Delivery instructions
- Information about the shipment
Rentals & Professional Dealer Services
For rental events, we may disclose information necessary to coordinate the event to dealers, personnel, contractors, delivery providers, or other individuals involved in providing the requested service.
We limit this information to what is reasonably necessary for event coordination and service fulfillment.
Legal Requirements & Protection
We may disclose information if reasonably necessary to:
- Comply with applicable law
- Respond to lawful court orders, subpoenas, or government requests
- Enforce our agreements or policies
- Investigate suspected fraud or unlawful activity
- Protect the rights, property, or safety of Diamond Poker Tables, our customers, or others
- Establish, exercise, or defend legal claims
Business Transactions
If Diamond Poker Tables is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be disclosed or transferred as part of that transaction as permitted by applicable law.
Selling or Sharing Personal Information
Diamond Poker Tables does not sell personal information to third parties for monetary compensation as part of its ordinary business operations.
Some state privacy laws use broader definitions of “sale,” “sharing,” or “targeted advertising” that may include certain transfers involving advertising, analytics, cookies, or similar technologies even when money is not exchanged.
If Diamond Poker Tables engages in activities that are legally considered a sale, sharing, or targeted advertising under an applicable privacy law, we will provide any notices, consent mechanisms, or opt-out rights required by that law.
Marketing Communications
Diamond Poker Tables may send promotional communications when you have requested them, consented to receive them, or where otherwise permitted by applicable law.
You may unsubscribe from promotional email communications by following the unsubscribe instructions provided in those communications or by contacting us.
Opting out of marketing does not prevent Diamond Poker Tables from sending transactional or service-related communications, including messages concerning orders, payments, table specifications, production, shipping or delivery, pickup, rental requests, event coordination, customer service, returns, claims, or refunds.
If SMS marketing or other recurring promotional messaging is offered in the future, any additional consent and opt-out terms required by applicable law will be presented as part of that service.
Data Retention
Diamond Poker Tables retains personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may depend on the type of information and why it was collected.
For example, we may retain information as necessary to:
- Complete and document orders
- Maintain records of custom table specifications
- Fulfill customer service obligations
- Maintain rental and transaction records
- Comply with accounting and tax requirements
- Resolve disputes, claims, chargebacks, or delivery issues
- Detect and prevent fraud
- Enforce agreements
- Meet legal and regulatory requirements
When information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of it consistent with applicable law and our business requirements.
Data Security
Diamond Poker Tables uses reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, use, alteration, loss, or disclosure.
However, no website, Internet transmission, electronic storage system, or security measure can guarantee absolute security.
You should use reasonable care when transmitting personal information online.
Privacy Rights
Depending on your state of residence, applicable law, and whether Diamond Poker Tables is subject to the relevant state privacy law, you may have certain rights concerning your personal information.
These rights may include the right to:
- Confirm whether we process certain personal information
- Access certain personal information
- Correct inaccuracies
- Request deletion
- Obtain a portable copy of certain information
- Obtain information about categories of personal information collected or disclosed
- Opt out of certain sales, sharing, or targeted advertising
- Limit certain uses of sensitive personal information where applicable
- Appeal certain decisions concerning a privacy request
- Receive equal service and not be unlawfully discriminated against for exercising applicable privacy rights
The specific rights available to you depend on applicable law and may be subject to legal exceptions.
State-Specific Privacy Rights
Privacy laws differ by state and continue to evolve.
Residents of states with applicable consumer privacy laws may have additional rights concerning their personal information where those laws apply to Diamond Poker Tables.
We will process qualifying privacy requests in accordance with applicable law.
Nothing in this Privacy Policy is intended to limit rights provided to consumers under applicable law.
California Residents
If Diamond Poker Tables is subject to the California Consumer Privacy Act, as amended by the California Privacy Rights Act, California residents may have additional rights concerning their personal information.
Depending on applicable law and circumstances, these may include rights to:
- Know what personal information is collected
- Access certain personal information
- Request correction
- Request deletion
- Obtain information about certain disclosures
- Opt out of the sale or sharing of personal information
- Limit certain uses or disclosures of sensitive personal information
- Receive equal treatment when exercising applicable privacy rights
If applicable, Diamond Poker Tables will provide any additional notices or mechanisms required under California law.
Sensitive Personal Information
Diamond Poker Tables does not intentionally request sensitive personal information unless reasonably necessary to provide a requested product or service or comply with legal obligations.
Please do not submit sensitive personal information that is not necessary for your order, rental, delivery, payment, or customer service request.
Biometric Information
Diamond Poker Tables does not intentionally collect biometric identifiers or biometric information through its website for identification purposes.
If our practices change in the future, we will implement applicable notices, consent procedures, retention requirements, and other measures required by law before engaging in such collection.
Children’s Privacy
Diamond Poker Tables is not directed to children under 13, and we do not knowingly collect personal information online from children under 13.
If we learn that personal information from a child under 13 has been collected in circumstances where parental consent was required, we will take appropriate steps to delete the information as required by applicable law.
Third-Party Websites & Services
The Diamond Poker Tables website may contain links to third-party websites, payment services, social media platforms, delivery providers, or other external services.
Those third parties operate under their own privacy policies and practices.
Diamond Poker Tables is not responsible for the privacy, security, or content practices of third-party websites or services that we do not control.
We encourage you to review the applicable privacy policy before providing personal information directly to a third party.
Privacy Requests
To exercise an applicable privacy right or ask a question about personal information, contact Diamond Poker Tables using the email address provided below.
Your request should provide enough information for us to reasonably identify you and understand the request.
We may request additional information when reasonably necessary to verify your identity or authority to make the request.
Where required by applicable law, an authorized agent may submit a request on your behalf. We may request appropriate verification of the agent’s authority.
If applicable law provides a right to appeal a decision concerning your privacy request, information about the applicable appeal process will be provided with our response.
Changes to This Privacy Policy
We may update this Privacy Policy as Diamond Poker Tables, our website, our products, our services, or applicable privacy requirements change.
The current version will be posted on this page with an updated “Last Updated” date.
If required by applicable law, we will provide additional notice regarding material changes.
Questions or privacy requests?
If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact:
Diamond Poker Tables 1242 Allanson Rd, Mundelein, IL, 60060, United States office@diamondpokertables.com ↗When submitting a privacy request, please provide enough information for us to identify your request and respond appropriately. We may request additional information when reasonably necessary to verify your identity.